Terms of service

Effective Date: November 25th, 2025


1. Introduction

Welcome to Adventure Volt ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at www.adventurevolt.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.


2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.


3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide true, accurate, current, and complete information during registration.

  • Maintain and update your account information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

  • Maintaining confidentiality of login credentials

  • All activities occurring under your account

  • Notifying us of any unauthorized access


4. Orders and Payment

4.1 Product Availability

Products listed on the Website are subject to availability. We may limit quantities of any products or services offered.

4.2 Pricing

Prices are subject to change without notice. We are not liable for price updates, modifications, or discontinuations.

4.3 Payment Terms

Accepted Payment Methods:

  • Visa

  • Mastercard

  • American Express

  • Shop Pay

  • Apple Pay

Payment Processing:
Payments are processed securely through Shopify Payments.

Billing Information:
You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order due to:

  • Product availability

  • Pricing or description errors

  • Suspected fraudulent activity


5. Shipping and Delivery

5.1 Shipping Policy

See our Shipping Policy for full details.

5.2 Risk of Loss

Risk of loss and title for items purchased from us pass to you upon delivery to the carrier. For items shipped via freight (LTL), you are required to inspect the shipment before signing the delivery receipt (Bill of Lading). If visible damage is present, you must note the damage on the receipt or refuse the shipment. Signing a delivery receipt without noting damage constitutes your acknowledgment that the product arrived in good condition, and we may be unable to process a damage claim.


6. Returns and Refunds

Non-defective returns (buyer's remorse) are subject to a restocking fee up to 30%, depending on the manufacturer's specific policy and the condition of the item upon return. The exact fee will be deducted from your refund.

Please refer to our Return and Refund Policy for more information on returns, exchanges, and refunds.


7. Intellectual Property Rights

7.1 Ownership

All Website content is the property of Adventure Volt or its content suppliers and protected by intellectual property laws.

7.2 Limited License

You are granted a limited, non-transferable license for personal, non-commercial use.

7.3 Restrictions

You agree NOT to:

  • Copy, sell, resell, or exploit any part of the Services

  • Use hidden text or meta tags with our trademarks


8. User Content

8.1 Submissions

If you submit content, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display it.

8.2 Prohibited Content

You may not submit content that:

  • Is harmful, defamatory, obscene, or invasive of privacy

  • Violates intellectual property rights


9. Prohibited Activities

You agree NOT to engage in:

  • Illegal use of the Services

  • Interference with network security or operation

  • Unauthorized access attempts


10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided “as is” without warranties of any kind.

10.2 No Warranty

We do not guarantee that:

  • Services meet expectations

  • Services are uninterrupted or error-free

  • Results from using the Services will be accurate

10.2 Manufacturer Warranties Only 

Adventure Volt is an authorized retailer and does not manufacture the products sold on the Website. All product warranties, if any, are provided solely by the manufacturer. Adventure Volt disclaims all other warranties, including any implied warranty of merchantability or fitness for a particular purpose.


11. Limitation of Liability

In no event shall Adventure Volt, its directors, employees, or agents be liable for indirect, incidental, special, consequential, or punitive damages arising from:

In no event shall Adventure Volt be liable for any personal injury, property damage, or any other incidental or consequential damages resulting from the use, installation, or operation of products purchased from our Website. This includes, but is not limited to, damages to vehicles or structures resulting from the use of rooftop tents or high-capacity electrical systems.


12. Indemnification

You agree to indemnify and hold harmless Adventure Volt and its affiliates from claims arising from:

  • Your use of Services

  • Your violation of these Terms

  • Your violation of third-party rights


13. Termination

We may terminate or suspend access to the Services immediately for violations of these Terms.


14. Governing Law

These Terms are governed by the laws of New York, United States, without regard to conflict of law rules.


15. Changes to Terms

We may modify these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.


16. Miscellaneous

16.1 Severability

Invalid provisions do not affect remaining enforceable terms.

16.2 Entire Agreement

These Terms supersede previous agreements regarding the Services.

16.3 Waiver

Failure to enforce any provision is not a waiver of rights.


17. Installation and Safety

Certain products, including rooftop tents and electrical systems, require specialized installation. We strongly recommend that all products be installed by a certified professional. You assume all risk associated with the installation and use of these products. Adventure Volt is not responsible for damages or injuries resulting from improper mounting, failure to follow manufacturer safety guidelines, or exceeding vehicle weight limits.


18. Hazardous Materials Compliance

Many products sold by Adventure Volt are oversized or classified as Hazardous Materials. The customer is responsible for all return shipping costs, including specialized freight services and Hazmat compliance. Adventure Volt does not provide return shipping labels for non-defective items.


19. Contact Information

If you have any questions about these Terms, contact us:

Company Name: Adventure Volt
Address:
Adventure Volt
54 State Street, Ste 804 #15935
Albany, New York 12207
United States

Email: support@adventurevolt.com
Phone: +1 (518) 380-2826


20. Mobile Messaging Terms

  • Program Description: By opting into Adventure Volt’s mobile messaging program, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) to the mobile number provided at opt-in.

  • Consent: Consent is not a condition of any purchase.

  • Message Frequency: Message frequency varies.

  • User Opt-Out: You can unsubscribe at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any of our mobile messages. You will receive one additional text message confirming that your request has been processed.

  • Support: For help, reply HELP to any of our mobile messages or email support@adventurevolt.com.

  • Cost: Message and data rates may apply.

  • Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

  • Privacy: Your mobile data will be handled in accordance with our Privacy Policy.