Billing and Terms Conditions

Effective Date: November 25th, 2025

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1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Adventure Volt ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

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2. Payment Terms

2.1 Pricing

Prices: All prices for products and services are listed in USD and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, and charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

Credit/Debit Cards:

• Visa

• Mastercard

• American Express

Express Checkout Options:

• Shop Pay

• Apple Pay

2.3 Payment Due Date

For all one-time purchases, payment is due upon checkout and must be successfully processed before the order is confirmed.

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3. Invoicing

Invoice Issuance: Invoices are issued upon order completion and confirmation.
Delivery Method: Invoices are delivered electronically via email to the contact information you provide.
Customer Responsibility: You are responsible for ensuring billing information is accurate and up to date.

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4. Disputed Charges

Notification Period: If you dispute any charges, you must notify us in writing within 15 days of the invoice date.
Contact Information: Disputes must be sent to support@adventurevolt.com and include the invoice number and details of the dispute.
Resolution: We will investigate and resolve billing disputes promptly.

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5. Refunds and Credits

Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy.
Processing Time: Approved refunds will be processed to the original payment method within 5–7 business days.

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6. Taxes

Customer Responsibility: You are responsible for all applicable taxes, including sales tax and any similar charges.
Tax Exemption: If you qualify for tax exemption, a valid certificate must be provided at the time of purchase.

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7. Billing Errors

Corrections: If we discover a billing error, we will correct it promptly.
Overcharges: Overcharges will be refunded or credited.
Undercharges: If undercharged, you may be invoiced for the outstanding amount.

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8. Payment Security

Data Protection: All payment information is processed securely in compliance with industry standards.
Payment Processor: Payments are processed through Shopify Payments and we do not store your credit card information.
SSL Encryption: Transactions are secured using SSL encryption technology.

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9. Changes to Billing Terms

Modification Rights: We reserve the right to modify these Terms at any time.
Notification: Changes become effective upon posting the updated Terms on www.adventurevolt.com.
Acceptance: Continued use of our services constitutes acceptance of the updated Terms.

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10. Limitation of Liability

No Liability for Indirect Damages: We are not liable for indirect, incidental, special, consequential, or punitive damages.
Maximum Liability: Our maximum liability is limited to the amount paid by you for services within the six months preceding the event.

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11. Governing Law

Jurisdiction: These Terms are governed by the laws of New York, United States, without regard to conflict of law principles.
Venue: Any legal action will be brought exclusively in the courts located in New York, United States.

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12. Contact Information

For any questions or concerns regarding billing, please contact us:

Company Name: Adventure Volt
Address:
Adventure Volt
54 State Street, Ste 804 #15935
Albany, New York 12207
United States

Email: support@adventurevolt.com
Phone: +1 (518) 380-2826
Website: www.adventurevolt.com

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13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement regarding billing matters and supersede all prior agreements.

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Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.